GLADiiUM Technology Partners is the official Odoo Ready Partner in Puerto Rico — delivering ERP implementation for healthcare, manufacturing, retail, professional services and Act 20/22/60 businesses. From our Rio Grande office we implement Odoo with US federal tax compliance, Puerto Rico-specific accounting requirements and integrations with the healthcare billing systems used by Puerto Rico's hospital networks.
Official Odoo Ready Partner delivering ERP implementation for healthcare, manufacturing, retail, Act 60 businesses and professional services in Puerto Rico — with IVU sales tax, Puerto Rico payroll compliance and bilingual English-Spanish support
Puerto Rico occupies a unique position in the ERP landscape: a US territory with US federal tax obligations and US GAAP requirements, combined with Puerto Rico-specific tax rules (IVU), its own labor law framework, a distinct economic incentive structure (Act 60 and its predecessors Act 20/22), and a Spanish-speaking business community that operates bilingually in English and Spanish.
This combination makes standard US-focused ERP implementations insufficient — they cover federal requirements but miss Puerto Rico-specific IVU, payroll and Act 60 compliance. And Latin American ERP implementations are equally insufficient — they miss US GAAP and federal requirements. Puerto Rico needs both.
GLADiiUM Technology Partners is the official Odoo Ready Partner in Puerto Rico, implementing Odoo with the specific configurations that Puerto Rican businesses require: IVU (Impuesto sobre Ventas y Uso) at 11.5% with municipal IVU handling, PRTD (Puerto Rico Treasury Department) reporting, Puerto Rico payroll (Choferito, disability insurance, SINOT, unemployment), Act 60 business tracking for tax incentive compliance, and bilingual English-Spanish system configuration.
GLADiiUM has a direct office presence in Puerto Rico at 448 Calle Guaraguao, Rio Grande PR 00745, providing local implementation support, training and ongoing Odoo management for Puerto Rican businesses.
IVU and Puerto Rico Tax
IVU 11.5% (10.5% state + 1% municipal) pre-configured with PRTD filing requirements, IVU exempt transactions, municipal IVU by municipality, and Hacienda PR electronic invoicing compliance.
Puerto Rico Payroll
Puerto Rico payroll: Choferito (Unemployment Insurance), SINOT (disability insurance), ASUME child support, PR income tax withholding tables, Christmas bonus, vacation and sick leave per Puerto Rico labor law.
Act 60 Tax Incentive Compliance
Dedicated tracking for Act 60 (formerly Act 20/22) export services and investor incentive compliance: separate revenue tracking for qualifying vs non-qualifying income, Act 60 annual report support, and documentation for Hacienda PR audits.
Healthcare and HIPAA
HIPAA-aware Odoo configurations for Puerto Rico's large healthcare sector: administrative workflows for hospitals, clinics and insurance companies with PHI data handling controls and ASES/Triple-S integration considerations.
Manufacturing and Pharma
Odoo Manufacturing for Puerto Rico's pharmaceutical, medical device, food processing and light manufacturing sectors. FDA 21 CFR Part 11 electronic records considerations and GMP quality documentation.
Bilingual English-Spanish
Full bilingual English-Spanish system configuration. Customer-facing documents in either language, internal interfaces per user preference, bilingual training and ongoing support from our Puerto Rico team.
Industries We Serve in Puerto Rico
Healthcare
Puerto Rico has one of the highest concentrations of healthcare organizations per capita in the Caribbean. Hospitals, specialty clinics, health insurance companies, pharmacies and medical device companies use Odoo for administrative management, billing workflows, inventory and financial reporting. GLADiiUM implements Odoo for Puerto Rico healthcare with HIPAA-aware data handling and the specific insurance billing workflows relevant to Puerto Rico’s dual Medicare/Medicaid and private insurance market (ASES, Triple-S, First Medical).
Manufacturing and Pharmaceutical
Puerto Rico is one of the world’s leading pharmaceutical manufacturing hubs. Odoo for pharmaceutical and medical device manufacturing: lot traceability, expiration date management, quality control and FDA documentation support. General manufacturing with full BOM, MRP, work center management and production cost tracking for Puerto Rico’s diverse manufacturing sector.
Act 60 Export Services and Finance
Puerto Rico’s Act 60 incentive regime attracts businesses providing export services and individual investors seeking Puerto Rico tax incentives. These businesses need Odoo configured to track qualifying and non-qualifying revenue separately, generate the documentation required for annual Act 60 compliance reports, and produce the financial statements that Hacienda PR reviewers examine during audits.
Retail and eCommerce
Puerto Rico retailers operating physical stores and eCommerce with IVU at the point of sale and for online transactions. Odoo POS with IVU configured per municipality, customer loyalty programs, inventory management across multiple store locations and eCommerce integration for online sales to both Puerto Rico and US mainland customers.
Professional Services
Law firms, accounting firms, consulting companies and technology services firms in San Juan and across Puerto Rico. Odoo for project billing, time tracking, CRM, retainer management and profitability analysis — with IVU on professional services where applicable and Puerto Rico Bar and CPA billing compliance.
Construction and Real Estate
Puerto Rico’s real estate and construction sector — with significant activity driven by Act 60 incentives and post-hurricane rebuilding investment — requires Odoo with project-based billing, subcontractor management, construction cost tracking and the specific accounting treatment for Puerto Rico real estate development under PRTD regulations.
Frequently Asked Questions — Odoo ERP Puerto Rico
Does Odoo handle Puerto Rico’s IVU sales tax correctly?
Yes. GLADiiUM configures Odoo with Puerto Rico’s IVU at 11.5% (10.5% state component + 1% municipal component), with municipality-specific rates where applicable, IVU exempt transaction categories, and the PRTD monthly IVU filing report. For eCommerce businesses selling to both Puerto Rico and US mainland customers, we configure the correct IVU treatment for island sales and US sales tax for mainland sales.
Does GLADiiUM have a physical presence in Puerto Rico?
Yes. GLADiiUM has a direct office at 448 Calle Guaraguao, Rio Grande, PR 00745, reachable at +1-939-545-8885. Our Puerto Rico team provides on-site implementation support, training and ongoing Odoo management for Puerto Rican businesses. This local presence means you work with a partner who is physically present on the island, not a mainland US firm serving Puerto Rico remotely.
Can Odoo handle Act 60 compliance documentation?
Yes. GLADiiUM configures Odoo to track qualifying and non-qualifying revenue separately for Act 60 export services businesses, generates the financial data needed for annual Act 60 compliance reports, and produces the documentation that Hacienda PR reviewers require during Act 60 audits. For individual investor Act 60 (formerly Act 22) businesses, we configure the specific transaction tracking and reporting that demonstrates compliance with the residency and investment requirements of the incentive.
Implement Odoo ERP in Puerto Rico
Our team at 448 Calle Guaraguao, Rio Grande PR will configure a personalized Odoo demo with IVU, Puerto Rico payroll, Act 60 tracking and bilingual English-Spanish configuration. No commitment required.
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