Customer engagement is the most important of all aspects to every business. The Contact Center is the only way the company can communicate with their clients. Range efficiency, messaging speed, flexibility of training, ease of measurement and A.I. for the Application Stack is our secret sauce to an advanced costumer experience.
The customer experience (CX) is multilayer. CRM solutions for user experience management that enable you to build a strategy for your company’s relationships and interactions with potential and existing customers, helping organizations stay in touch with customers, streamline processes and improve profitability.
A fundamental change has accelerated the way “people” do business. They will no longer need to work from one place, now, productivity models are changing to a structure distributed for life, health, and social reasons. More than ever, we are an interconnected world. Tomorrow’s business will be as distributed as it is convergent. That’s why strategic unified communications as a service is a necessity in every organization.
Many organizations incorporate Wi-Fi networks for their employees, customers and visitors.
By enabling devices to connect wirelessly to a centralized control system, companies can easily take advantage of innovative capabilities.
Today’s buildings demand a robust infrastructure that is reliable, cost-effective and suited to its mission-critical role of connectivity.
Assistance from expert programmers in the integrated system (AS/400) (OS/400).
The most reliable platform that integrates its own relational database, multi-user support as well as core functionalities and high compatibility.
Cloud Solutions has the incomparable agility and scalability hosted in public and private clouds of maximum trust and security that facilitate the flow and management of data from your organization’s infrastructures, platforms, or software systems.
Optimized design and construction of the network communication architecture, facilitating data accessibility, communication, and productivity, achieving substantially higher speeds, improving equipment performance and throughput.
E-Learning is the evolution in education. Accelerated by the new normality and the expansion of the Internet, this solution makes available all educational resources, training tools in the virtual environment in a practical, effective and traceable way.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
B. Personal information categories listed in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
C. Protected classification characteristics under California or federal law
Gender and date of birth
D. Commercial information
Transaction information, purchase history, financial details, and payment information
E. Biometric information
Fingerprints and voiceprints
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
G. Geolocation data
H. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business activities
I. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
J. Education Information
Student records and directory information
K. Inferences drawn from other personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics